Jockey® rewards Terms and Conditions
The Jockey® rewards program ("Program") is brought to you by Jockey International, Inc., and/or
one of its subsidiaries or affiliated companies ("Jockey"). Jockey may, in its sole discretion and at
any time, terminate, alter or modify the Program and/or these terms and conditions without any
further obligations and/or benefits to members. Jockey will provide you written notice via email or a
notice posted on Jockey.com or other participating Jockey owned and operated website(s) should
we terminate, alter or modify the Program and/or these terms and conditions. "Terms and
conditions" mean these terms and conditions and as they may be amended from time to time. The
most current terms and conditions are available at Jockey.com® and Jockey.ca. These terms and
conditions are void where and to the extent prohibited by law.
Who Can Join
No purchase is necessary to join. Jockey® rewards program membership is open to legal residents
of the 50 United States, the District of Columbia ("D.C."), Puerto Rico and Canada (excluding
Quebec), who are 18 years of age or older at the time of sign-up. By joining and participating in
the Program, you represent that you are age 18 or older and you agree to these terms and
conditions, which govern your membership. Membership is nontransferable. Your membership is
valid only at Jockey® outlet stores operated by Jockey International Global, Inc. and at Jockey.com
or other participating Jockey owned and operated website(s). Void where prohibited. Jockey's
employees and their spouses/domestic partners are not eligible to participate in the Program.
Membership begins upon your receipt of your membership number.
How to Join
To join the Jockey® rewards program, you must provide your first and last name, a valid mailing
address and phone number. We also encourage you to provide a valid e-mail address. A current,
valid mailing address must be on record in order for a member to be eligible to receive rewards
certificates, select bonus offers and other membership benefits. When you enroll online, you will
receive an email confirming your membership with your membership number. When you enroll in a
Jockey® outlet store, you will receive your membership number from a store associate. You are
solely responsible for protecting your membership number and not sharing your membership
number with anyone else.
How to Earn Points
Members of the Jockey® rewards program earn one (1) point for every $1 USD (for Canadian
purchases through Jockey.ca, you will earn one (1) point for every $1 CDN) spent on net qualifying
purchases, not including Excluded Items. Points are earned at the time of purchase either in-store
at any Jockey® outlet store or online at Jockey.com or other participating Jockey owned and
operated website(s). From time to time, in its sole discretion, Jockey may provide special offers or
promotions where you can earn additional points. For in-store purchases, you must identify
yourself as a Program member at the start of the transaction to earn your points. For online
purchases, you must enter your membership number to earn your points. Points will post to your
account approximately 14 days from the date of either an in-store purchase or shipment for online
orders.
Qualifying purchases do not include sales tax, shipping, donations, or gift card purchases
("Excluded Items"). Points cannot be earned or redeemed for Excluded Items. Jockey may add or
delete Excluded Items at any time in its sole discretion. Purchases are in U.S. Dollars at
participating Jockey® outlet stores in the U.S. and at Jockey.com. Purchases are in Canadian
Dollars for purchases through Jockey.ca.
When products are returned or exchanged, points will be deducted from your Jockey® rewards
account for the amount of return or the difference in the exchanged product (if the new item is less
than the original item) net of taxes. When products are subject to a price adjustment, points will be
deducted from your Jockey® rewards account for the incremental amount of the price adjustment
net of taxes. Points cannot be earned on purchases made prior to joining the Program. You may
only earn points on purchases made with your membership number for up to three purchases in a
day.
Only one membership number may be used in connection with a purchase. Points will only post to
one Jockey® rewards account per person. If you have more than one account Jockey will credit
points earned from qualifying purchases to the primary account as designated by Jockey, in its
sole discretion. You can only earn one set of points.
Points can only be earned under the Program for purchase of Jockey® products for personal use.
Points cannot be earned under the Program for purchase of Jockey® products for resale purposes.
Points earned for purchase of Jockey® products for resale purposes is a violation of these terms
and conditions and subjects the membership account to termination by Jockey in its sole
discretion.
How to Receive rewards Certificates
In the U.S., for every 100 points you earn in the Jockey® rewards program, you will receive a
rewards certificate redeemable for a $10 USD discount off a future qualifying purchase at any U.S.
Jockey® outlet store or at Jockey.com. Rewards certificates will be issued via USPS mail.
In Canada, for every 100 points you earn in the Jockey® rewards program, you will receive a
rewards certificate redeemable for a $10 CDN discount off a future qualifying purchase through
Jockey.ca. Rewards certificates will be issued via USPS International Priority mail or Canada Post.
Rewards certificates issued in CDN Dollars can be redeemed at participating U.S. Jockey® outlet
stores. However, if you redeem the reward certificate at a U.S. Jockey® outlet store, the reward
certificate will be worth $10 USD.
All rewards certificates will be issued on at least a monthly basis. Rewards certificates are not
redeemable for Excluded Items. 100 Points will be automatically deducted from your account for
every $10 rewards certificate issued to you.
How to Use rewards Certificates
Rewards certificates may only be redeemed by the Jockey® rewards member to whom the rewards
certificate was issued. Rewards certificates are coupons for discounts off future qualifying
purchases in the U.S., only at a Jockey® outlet store or at Jockey.com, or in Canada through
Jockey.ca. Reward certificates are valid for one (1) qualifying purchase. If the amount of the
purchase is less than the rewards certificate, no change or credit will be provided, and the
remaining amount will be forfeited. The value of the rewards certificate will be applied as a
percentage discount on each item in your transaction. Rewards certificates cannot be applied to
tax or shipping charges.
You will receive the price paid (after the discount) on all returned or exchanged merchandise. The
value of your rewards certificate will not be returned if you make a return or exchange. Rewards
certificates cannot be applied to previous purchases. Rewards certificates may be used in
conjunction with most Jockey discounts or coupons, to be determined in Jockey's sole discretion.
Rewards certificates can only be used to purchase Jockey® products for personal use. Rewards
certificates cannot be used to purchase Jockey® products for resale purposes. Use of rewards
certificates to purchase Jockey® products for resale purposes is a violation of these terms and
conditions and subjects the membership account to termination by Jockey in its sole discretion.
Rewards Certificate Expiration
Unless noted otherwise on the rewards certificate, each rewards certificate will expire within
six (6) months from the date it is issued. Except, in the event Jockey, in its sole discretion,
replaces a certificate, the expiration date on the replacement reward certificate will be the
same as the expiration date on the originally issued reward certificate.
Jockey rewards VIP Members
Jockey® rewards members who: (a) spend $200 in qualifying purchases, in Jockey® outlet stores,
Jockey.com or other participating Jockey owned or operated website(s) (excluding merchandise
returns) using their Jockey® rewards account within a calendar year; and (b) maintain their account
in good standing, will be upgraded to a Jockey® rewards VIP member. Upgrades to VIP level will
be processed every January given you qualify the previous year. You will be notified via USPS mail
with a VIP member card. Once you receive your notification, you will receive additional Jockey
rewards VIP benefits, such as, percentage discount off all purchases, not including Excluded
Items, free shipping on Jockey.com or other participating Jockey owned or operated website(s)
without a minimum merchandise purchase amount, among other exclusive VIP offers and benefits.
From time to time, at its sole discretion, Jockey may add or delete VIP benefits. You must spend
at least $200 in qualifying purchases from Jockey® outlet stores, Jockey.com or other participating
Jockey owned or operated website(s) each calendar year to maintain your VIP member status.
General Terms
Membership cards, points and rewards certificates have no cash value and are nontransferable.
Lost, stolen or destroyed membership cards and rewards certificates will not be replaced, except in
Jockey's sole discretion. These terms and conditions apply to the full extent to any replacement
reward certificate. Jockey is not responsible for communication errors, including distribution of
rewards certificates, due to a change of email address or other changes in contact information.
Other restrictions or exclusions may apply.
Membership Cancellation, Modification, Expiration and Termination
You may cancel your membership at any time by notifying Jockey Customer Service by mail, email
or telephone:
By mail at:
Jockey rewards
c/o Jockey International, Inc.
P.O. Box 1417
2300 60th Street
Kenosha, WI 53140-1417 USA
By e-mail: jockeyrewards@jockey.com
By phone: Call toll free 1-800-562-5391
Cancellation may take from six to eight weeks to finalize. If you do not make any qualifying
purchases with your Jockey® rewards membership number over a three (3) year timeframe, Jockey
may, in its sole discretion, terminate your account on or after the last day of that calendar year. If
your membership expires, any points which remain in your account will be forfeited.
In all matters relating to the administration of the Program, the decisions of Jockey are final. Jockey
reserves the right to cancel, amend or revoke any program, including, without limitation, the
Program, at any time due to reasonable business consideration or circumstances beyond its
control or as required by applicable law. In addition, Jockey reserves the right to terminate your
membership, and void any points accumulated in such account(s), if you, in Jockey's sole
discretion, violate any of these terms and conditions or any applicable law, earn points via
deception, forgery, fraud, or commit any other abuse of the Program.
How to Contact the Jockey® rewards Program
For information about your account or to update your account, contact Jockey's Customer Service
or visit Jockey.com or another participating Jockey owned and operated website(s). Please have
your membership number with you when logging into your account or contacting Customer
Service. You can contact us by mail, e-mail or telephone at the contact details provided above.
Jockey's Privacy Policy and Communications to You
The information you provide as a member of the Jockey® rewards program will be managed by
Jockey as described in Jockey's Privacy Policy at: http://www.jockey.com/en-US/PrivacyPolicy/.
By becoming a member of the Program, you agree to receive advertising, marketing materials and
other communications from Jockey. You may opt out of receiving communications from Jockey by
following the unsubscribe or opt-out instructions in Jockey's Privacy Policy, or if you receive an email
communication from Jockey, by clicking "Unsubscribe" or "Opt Out" at the bottom of the email.
Please note, however, that by unsubscribing to Jockey's communication or by withdrawing
consent some services Jockey offers to you may become unavailable. Also note that removal from
Jockey's contact list will not prevent you from receiving e-mail communications relating to any
online purchase order you place with Jockey or from receiving your rewards Certificates issued to
you, subsequent to opting-out.
Limitation of Liability
JOCKEY SHALL NOT BE LIABLE FOR ANY CLAIMS, ACTIONS, INJURY, LOSS OR DAMAGE
OF ANY KIND, INCLUDING, WITHOUT LIMITATION, PERSONAL INJURY OR DEATH,
RESULTING FROM THE JOCKEY REWARDS PROGRAM. THIS LIMITATION OF LIABILITY IS A
COMPREHENSIVE LIMITATION OF LIABILITY THAT APPLIES TO ALL DAMAGES OF ANY
KIND, INCLUDING, WITHOUT LIMITATION, COMPENSATORY, DIRECT, INDIRECT, OR
CONSEQUENTIAL DAMAGES; LOSS OF DATA, INCOME, OR PROFIT; LOSS OR DAMAGE TO
PROPERTY; AND CLAIMS OF THIRD PARTIES. YOU ACKNOWLEDGE AND AGREE THAT
JOCKEY HAS NOT MADE AND IS NOT IN ANY MANNER RESPONSIBLE OR LIABLE FOR ANY
WARRANTY, REPRESENTATION, OR GUARANTEE, STATUTORY, EXPRESS OR IMPLIED
(INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY,
TITLE, AND FITNESS FOR A PARTICULAR PURPOSE), IN FACT OR IN LAW, RELATIVE TO
THE JOCKEY REWARDS PROGRAM. WITHOUT LIMITING THE GENERALITY OF THE
FOREGOING, JOCKEY DOES NOT MAKE ANY EXPRESS OR IMPLIED WARRANTIES OR
REPRESENTATIONS WITH RESPECT TO JOCKEY.COM OR ANY OTHER PARTICIPATING
JOCKEY OWNED AND OPERATED WEBSITE(S) AND JOCKEY SHALL NOT BE LIABLE FOR
THE CONSEQUENCES OF ANY INTERRUPTIONS OR ERRORS RELATED THERETO.
Governing Law
These Terms and Conditions and the Jockey® rewards program will be interpreted, construed and
enforced, and governed in all aspects in accordance with the exclusive jurisdiction and laws of the
State of Wisconsin, United States of America. Any cause of action arising under or relating to these
Terms and Conditions will be brought exclusively in a court in Wisconsin.
Copyright and Trademarks
© 2010-12 Jockey International, Inc. All Rights Reserved. JOCKEY, JOCKEY Swirl Icon,
JOCKEY.COM, and other Jockey trademarks and logos are the intellectual property of Jockey
International, Inc.
Participating Jockey Subsidaries or Affiliated Companies
In Canada, Jockey Canada Company doing business as Jockey.ca.