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FREE SHIPPING at $75 FREE returns on all orders

CUSTOMER SERVICE: Shipping Information

Free Shipping

You'll receive free Standard Ground shipping on orders of $75 or more (excluding sales tax). Additionally, receive free Standard Ground Shipping with the purchase of any Jockey® bra or fit kit.

Get it there faster!

Save $7.00 on UPS Ground, 2nd Day or Next Day Shipping with any purchase of $75 or more (excluding sales tax).

International Shipping

Jockey.com has partnered with a trusted third-party company, International Checkout, to fulfill orders for our Canadian customers. At this time, Jockey’s International Checkout option is only available to Canadian customers.

Please note that International Checkout coordinates your Jockey.com order and is responsible for all billing, shipping and customer service issues related to your International order:

  • Select your items at http://www.jockey.com and put your items in the Jockey.com Shopping Bag
  • Confirm the items in your bag are ready for purchase and proceed to International Checkout by selecting the International Checkout button (located at the bottom of the page)
  • The item name, UPC number and price will be transferred to International Checkout for processing
  • To complete your order, you will be asked to fill in shipping and billing information on the International Checkout website

Flat Rate Shipping Options

Our shipping prices are flat rate and vary depending on the method you have chosen and any shipping discounts you may have received. Your package arrival date is based on your address, the shipping method selected and the date and time in which you place your order.

Standard Ground - $7.00

Orders placed with Standard Ground shipping are processed once credit card authorization and verification have been obtained. Orders shipped via Standard Ground shipping typically arrive in five (5) to seven (7) business days (Monday through Friday, not including holidays) for the continental United States. Please allow up to fourteen (14) business days for shipments to A.P.O., F.P.O., Puerto Rico, Alaska and Hawaii addresses. Standard Ground shipping will be delivered via UPS or USPS.

UPS Ground - $10.00

Orders placed with UPS Ground shipping are processed once credit card authorization and verification have been obtained. Orders shipped via UPS Ground typically arrive in three (3) to five (5) business days (Monday through Friday, not including holidays). Not available for orders shipping to PO Box, APO or FPO addresses.

UPS Second Day Air - $14.00

Orders placed with UPS 2 Day shipping Monday through Friday (excluding holidays) before 12:00 PM (Noon CST) will arrive within 2 business days, pending credit card authorization and verification.

Orders placed with UPS 2 Day shipping Monday through Friday after 12:00 PM (Noon CST), or on weekends and holidays, will arrive within 3 business days.

Not available for orders shipping to PO Box, APO or FPO addresses.

UPS Next Day Air - $21.00

Orders placed with Next Business Day delivery Monday through Friday (excluding holidays) before 12:00 PM (Noon CST) will arrive on the next business day, pending credit card authorization and verification.

Orders placed with Next Business Day delivery Monday through Friday after 12:00 PM (Noon CST), or on weekends and holidays, will arrive within 2 business days.

Not available for orders shipping to PO Box, APO or FPO addresses.

Tracking your order

Once your order has shipped, you'll receive a confirmation email that contains all details regarding your shipment including shipping method and tracking number.

To track orders shipping via UPS, visit the UPS website.

To track orders shipping via USPS, visit the USPS website.

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