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JOCKEY® REWARDS: Frequently Asked Questions

The Jockey rewards program was updated April 4, 2016. The following FAQs reflect the program changes.

How does Jockey rewards work?

As a member, you earn 5% off all purchases in a Jockey® outlet store or online at Jockey.com PLUS receive additional rewards throughout the year, including birthday savings, insider news and new product information.

Can I get a membership card?

Jockey® rewards is a card-free program. When you’re shopping a Jockey® outlet store, simply provide the sales associate your phone number and we’ll look you up. For Jockey.com shopping, if you haven’t created an online account, identify yourself as a Jockey® rewards member when you register your account.

Why do you ask for my birth date?

We ask for your birth date so we can send you a birthday greeting and special offer. The birthday offer is an exclusive benefit for our Jockey® rewards members. We do not do anything else with that information.

What happens to the points I've earned on previous purchases?

Points will be paid out to members via email or mail the first week in May. If a member has between 1 and 50 points they will receive a $5 coupon; members between 51 and 100 points will receive a $10 coupon.

MEMBER SERVICES

How do I update my Jockey Rewards account information?

Just e-mail your updated account information to JOCKEYREWARDS@JOCKEY.COM.

Questions? Please call 1-800-562-5391 (MON-FRI 8:00 - 9:00 CST, SAT-SUN 9:30 - 6:00 CST). Our personal shoppers will be happy to help.

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