JOCKEY® REWARDS: Frequently Asked Questions

The Jockey rewards program was updated April 4, 2016. The following FAQs reflect the program changes.

How does Jockey rewards work?

As a member, you earn 5% off all purchases in a Jockey® outlet store or online at Jockey.com PLUS receive additional rewards throughout the year, including birthday savings, insider news and new product information.

Can I get a membership card?

Jockey® rewards is a card-free program. When you're shopping a Jockey® outlet store, simply provide the sales associate your phone number and we'll look you up. For Jockey.com shopping, if you haven't created an online account, identify yourself as a Jockey® rewards member when you register your account.

Why do you ask for my birth date?

We ask for your birth date so we can send you a birthday greeting and special offer. The birthday offer is an exclusive benefit for our Jockey® rewards members. We do not do anything else with that information.

How do I update my Jockey Rewards account information?

Just e-mail your updated account information to JOCKEYREWARDS@JOCKEY.COM.

Questions? Please call 1-800-562-5391 (MON-FRI 8:00 - 9:00 CST, SAT-SUN 9:30 - 6:00 CST). Our personal shoppers will be happy to help.