Return Policy

RISK-FREE SHOPPING

At Jockey, your 100% satisfaction is of utmost importance to us. If, for any reason, you are unhappy with your Jockey.com purchase, you can simply return it at any time, free of charge.

To make a return, click the 'Begin your return' button below.

Begin Your Return

If you would like to exchange an item(s) in your Jockey.com order, please contact customer service at 1-800-562-5391 and we would be happy to help you complete the exchange.

If you are returning an order shipped to a Canadian address, please contact our customer service team at 1-800-562-5391 and we will be happy to assist you with your return. Any duties paid are non-refundable.

If you already shipped your return, you can check the progress with a tracking link. To find your tracking link, check the confirmation email you received after submitting your return request.

QUESTIONS? You can email us HERE or call us at 1-800-562-5391 (Mon-Fri 7:00am - 8:00pm CST, Sat-Sun 9:00am - 5:30pm CST)