CUSTOMER SERVICE: Return Policy
At Jockey, your 100% satisfaction is of utmost importance to us. If, for any reason, you are unhappy with your Jockey.com purchase, you can simply return it at any time, free of charge.
To make a return, click the 'Begin your return' button below.
If you would like to exchange an item(s) in your Jockey.com order, please contact customer service at 1-800-562-5391 and we would be happy to help you complete the exchange.
If you are returning an order shipped to a Canadian address, please contact our customer service team at 1-800-562-5391 and we will be happy to assist you with your return. Any duties paid are non-refundable.
If you have already sent us your return, please click here to track your package. Please have your RMA number or returns tracking number on hand.
QUESTIONS? You can email us HERE or text us at 1-800-562-5391 anytime. You can call us at 1-800-562-5391 (MON-FRI 7:00 - 8:00 CST, SAT-SUN 9:00 - 5:30 CST)