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Jockey Product Q&A

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Men's FAQs

What’s the difference between boxers and briefs?

Boxers provide full coverage and a more relaxed fit. They typically extend to mid-thigh and have a button-fly front. They’re a great choice for casual wear, sleep and lounge. Briefs are more form fitting and come in low or full rise. Choose from no-fly, Y-front® and vertical fly designs.

What’s the difference between a trunk, boxer brief and Midway® brief?

The length of the legs. Trunks are the shortest and extend to the very top of the thigh; boxer briefs extend to mid-thigh; and Midway® briefs extend to just above the knee, providing the most coverage. Jockey trunks, boxer briefs and Midway® briefs are available in cotton, cotton stretch and microfiber fabrications, as well as low or full rise.

What is a crew neck shirt?

Crew neck shirts have a circle-shaped collar that sits at the neckline. We offer a great selection of crew neck styles, including undershirts, t-shirts, thermals, sleepwear and active.

What does moisture wicking mean?

This refers to fabric that helps pull moisture away from your skin so you stay dry. Moisture wicking styles are great for working out and everyday wear.

What is the difference between fitted, semi-relaxed and relaxed fits?

Fitted styles offer a close-to-body fit and are great for layering under clothes (if you prefer a looser fit, you may want to go up a size). Semi-relaxed styles feature a bit more movement and are generally true to size. Relaxed fit styles offer a looser, roomier fit (if you prefer a snugger fit, you may want to go down a size).

What is the difference between low and full rise?

Low rise styles sit below the natural waistline, closer to your hip. Full rise styles sit at the waistline, about even with your belly button.

What fabric is my underwear made of?

Learn more about your underwear’s fabrication by visiting our premium fabrics page

What does StayNew® Technology do?

StayNew® Technology is an innovative fabric treatment that helps your underwear and t-shirts stay whiter and brighter, wash after wash. Styles with StayNew® Technology also feature extra-durable stitching and stay dry moisture wicking.

How do I know what size I should purchase?

See our size chart to find your perfect fit.

What if I need to change or cancel my order?

If you need to change or cancel your order after it’s been placed, please contact us we’re happy to help!

How should I care for my Jockey® underwear?

Most Jockey® products are machine wash and dry. You can find specific care instructions on the inside of your garment (on the heat seal logo or garment tag) or by visiting Jockey.com and looking at the “product details.” Still need help? Please contact us

Women's FAQs

How do I choose my underwear style?

With so many styles available, it all comes down to personal preference. Explore our women's underwear to see the variety of silhouettes we offer, including bikinis, French cuts, briefs and more, as well as different fabrications and colors, to determine what you like best.

What fabric is my underwear made of?

Learn more about your underwear’s fabrication by visiting our premium fabrics page

Are there specific panties I should wear for different occasions?

We recommend wearing whatever makes you feel most comfortable. But, we do offer a few styles that work great for certain occasions. Skimmies® slipshorts, No Panty Line Promise® underwear and our Seamfree® styles are great under skirts and dresses. They’ll provide smooth coverage and a no-line look.

Our Sporties underwear are perfect for days full of activity. They wick away sweat and stay put, so you feel comfortable and dry.

Looking for an everyday favorite? You can’t go wrong with our best-selling Classics, Elance® or Supersoft styles.

What type of long underwear is best for me?

If you want an extra layer of warmth underneath, we recommend our waffles. They’re perfect for layering with a form-fitting design and soft, textured cotton blend.

If you’re looking for something a little lighter, try our modal styles. They’re ultra-soft and great for wearing solo or layered.

What type of shapewear should I wear?

It’s definitely comes down to personal preference and what area of your body you’d like to target. All Jockey® shapewear slims and smooths comfortably for all-day, everyday wear. Check out our incredible selection of styles to find your perfect fit.

How do I choose shapewear?

Shapewear comes in a variety of silhouettes, including tanks, camis and bottoms, which target different areas of your body. Jockey® shapewear styles are designed to slim and smooth comfortably for all-day, everyday wear. Explore the styles to find your perfect fit.

What is a t-shirt bra?

T-shirt bras provide a flawless, no-show look under form-fitting tops. The Jockey® T-Shirt RealFit® Bra is lightly lined for a beautifully smooth silhouette, and has a patented comfort wire for no-poke, flexible support.

What are no-show underwear?

No-show underwear are designed to help prevent panty lines. They feature unique leg finishes, like laser cut or low-profile edges, to provide a smooth, polished look under skirts, dresses and pants.

What size am I?

See our size chart to find your perfect fit

How should I care for my Jockey underwear?

Most Jockey® products are machine wash and dry. You can find specific care instructions on the inside of your garment (on the heat seal logo or garment tag) or by visiting Jockey.com and looking at the “product details.” Still need help? Please contact us