Jockey.com Gift Cards Page

Gift Card Policy

TERMS AND CONDITIONS

Your use of the Jockey® Gift Card constitutes your acceptance of the following terms and conditions.

GENERAL

The Jockey® Gift Card ("Gift Card") can be used at any Jockey® owned and operated retail store in the United States and at Jockey.com. A Gift Card cannot be used to purchase other Gift Cards. Gift Cards are not returnable or refundable for cash except in states where required by law. Resale or barter of Gift Cards is strictly prohibited.

ONLINE REDEMPTION

Up to 5 gift cards may be used per online order. All online Gift Card redemptions will require the card number to be entered at checkout - a PIN is not required. Purchase amounts that exceed the value of the tendered Gift Card(s) will require another form of payment. After completing your purchase, any unused balance will remain on your Gift Card account for future purchases. Jockey® reserves the right to hold any order for a security review.

IN STORE REDEMPTION

The Gift Card must be presented to the Jockey® store associate at the time of purchase. Previous transaction receipts will not be deemed valid for Gift Card redemption. Purchase amounts that exceed the value of the tendered Gift Card will require an additional form of payment to complete the transaction. Acceptable payment types include: cash, check, MasterCard, Visa, Discover, American Express, JCB, and travelers checks. After completing your purchase, any unused balance will remain on your Gift Card account for future purchases.

Frequently Asked Questions

HOW DO I CHECK MY JOCKEY® GIFT CARD BALANCE?

To obtain your Gift Card balance visit your nearest Jockey® store or Jockey.com or call toll-free 1-800-562-5391. To check your balance on Jockey.com, visit www.Jockey.com and click on site map. Click on Gift Card under the Shopping Guide section and follow the instructions. You will be asked to enter the card number. Card balances reflect the most recent balance available on your card.

CAN I REPLACE A DAMAGED GIFT CARD?

So long as your card number and balance can be verified, Jockey® would be pleased to cancel the damaged card and replace it with a new one. This can be done by calling Jockey® Consumer Relations at 1-800-562-5391 (MON-FRI 7:00 - 8:00 CST, SAT-SUN 9:00 - 5:30 CST). The Gift Card must be presented for replacement.

DO I NEED THE PIN THE USE MY JOCKEY® GIFT CARD?

A PIN is not required to redeem your gift card.

DO DORMANCY FEES APPLY TO JOCKEY® GIFT CARDS?

Dormancy fees do not apply to balances on Gift Cards.

WILL MY JOCKEY® GIFT CARD EXPIRE?

Jockey® Gift Cards do not have an expiration date

WHAT HAPPENS IF MY ONLINE ORDER IS CANCELLED OR CANNOT BE FULFILLED?

In the event that we cannot fill your entire order a consumer relations representative will contact you to refund your money.